Terms of Use

This website is provided to provide general information about us, our Receivables Management and Debt Recovery Services, and the support available to you.

The use of this website is for lawful and legitimate purposes only.

You must not:

• Attempt to gain unauthorised access to the website, systems or any form of information;
• Interfere with the operation, security or availability of the website;
• Upload or introduce any form of harmful software, code or material;
• Use information from the website for fraudulent, misleading, abusive purposes; or
• Impersonate us, our personnel, our clients or any other person/s.

The information published on this website is intended as a general guidance only.

It should not be treated as legal, financial or any other professional advice and should not be relied upon as a substitute for advice relevant to your own circumstances.

This website also does not replace any formal notice, agreement, correspondence, payment instruction or other communication issued in relation to a particular account/person.

Where we have been appointed to manage or recover an outstanding account, information relating to that account may be communicated to you separately through authorised channels.

General information appearing on this website does not by itself:

• Amend the terms of an agreement with a creditor;
• Create a repayment or settlement arrangement;
• Waive or discharge any outstanding obligations;
• Confirm that a payment has been received; or
• Constitute a legal notice or court document.

If you are unsure about any account-specific communication, payment instruction or request, please kindly verify it directly with us or the relevant creditor before acting.

We provide Receivables Management and Debt Recovery Services across multiple industries.

When we act on behalf of a creditor, we do so as an officially appointed service provider.

SOHO Receivables is not a court, law enforcement agency or governmental authority, and we do not issue any court judgments, warrants or statutory enforcement instruments.

Any legal proceedings or formal enforcement action must take place through the appropriate legal process.

Unless stated otherwise, all material available on this website, including text, graphics, branding, logos, design and layout, is owned by SOHO Receivables or used with permission.

You may view and use the website for your own personal and non-commercial purposes.

You must not reproduce, publish, modify, distribute or commercially exploit our content without prior written permission.

We aim to keep the information on this website clear, accurate and current.

However, information may change from time to time, and as such we do not guarantee that every page will always be complete, current or available without interruption.

Where general website information differs from a valid account-specific communication issued through an authorised channel, the account-specific communication should be referred to.

We may provide links to websites operated by regulators, public authorities, clients or other third parties for convenience or further information.

Those websites are operated independently from us.

We are not responsible for their content, availability, privacy practices or security. The inclusion of a link does not necessarily mean that we endorse the information contained on that website.

SOHO handles personal data in accordance with our Privacy Policy and the Malaysian Personal Data Protection Act (2010).

Our Privacy Policy explains the types of personal data we handle, how the information is used/protected, and the recourses available to individuals.

To the extent permitted by law, we will not be responsible for loss or damage arising from:

• Reliance on general information published on this website;
• Temporary interruption or inability to access the website; or
• The use of a third-party website accessed through a link from this website.

Nothing in these Terms excludes any responsibility, or right(s) that cannot lawfully be excluded under Malaysian law.

We may revise these Terms if/when necessary to reflect changes to our website, business operations or applicable legal and regulatory requirements.

These Terms are governed by the laws of Malaysia, and any dispute arising from the use of this website shall be subject to the jurisdiction of the Malaysian Courts/Applicable Law(s).

If you have any questions about this website or these Terms of Use, please contact:

Sabarudin Othman & Ho Receivables Sdn. Bhd.